Data protection

GDPR Compliance


Château de Fontenelles is committed to ensuring that the collection and processing of your data, carried out from the site, complies with the general data protection regulations (RGPD) and the law. Computing and Freedom.

Each form or teleservice limits the collection of personal data to what is strictly necessary in order to comply with data minimization and indicates:

  • what are the purposes of collecting this data;
  • whether this data is mandatory or optional for the management of your request;
  • who will be able to read it: only Château de Fontenelles

The personal data collected as part of the services offered on are processed according to secure protocols and allow Château de Fontenelles to manage the requests received in its IT applications (Emails, CRM).

For any information or exercise of your IT and Freedom rights on the processing of personal data managed by Château de Fontenelles, you can contact its data protection officer (DPO):

  • by this form
  • or by signed letter accompanied by a copy of an identity document and an email to the following address: 78 Av. des Corbières
    11700 Douzens


Data retention period



  Duration of administrative usefulness (DUA) applicable to forms or online services managed by Château de Fontenelles. The DUA covers the retention period in the active database and in internal archives.
Procedure DUA des informations collectées dans le cadre de la procédure
Information letter 3 months after the date of unsubscription
Request for information (contact form, quote request and appointment) 1 year after application closes
Customer data management 5 years after closing the client file
Human resources data 10 years after the closing of the file

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